Privacy Policy

Controller and scope

Shanghai Wanguo Xinglian Trading Co., Ltd., doing business as Ovntty™, collects, uses, discloses, and protects personal information connected with ovntty.com. This policy covers store visits, orders, account creation, customer-care contact, and other interactions with our services.

Information you provide and information generated

Depending on your interaction, we may collect names, emails, supplied telephone numbers, billing and delivery addresses; account information and preferences; order, transaction, return, refund, and support records; device, browser, network, and IP-derived approximate location information; cookies and similar-technology data; and other information you voluntarily provide. Authorized payment providers process card information. Ovntty™ does not store complete card numbers on its own systems.

Purposes for using information

We use information to prepare and fulfill orders, send order and tracking updates, answer support requests, administer returns and refunds, prevent fraud, secure the website, improve functionality, meet legal requirements, measure store performance, and send permitted marketing communications.

Operational and other disclosures

Information may be shared as reasonably necessary with Shopify, payment processors, fulfillment providers, shipping carriers, technology vendors, analytics or marketing providers, and professional advisers. Legally required disclosure to authorities may occur. Relevant information may also be disclosed in a reorganization, acquisition, financing, sale, or similar business transaction, subject to applicable law.

Cookies and privacy controls

Cookies and related technologies may enable essential website functions, preferences, security, store-usage understanding, performance improvements, and permitted advertising or measurement. Depending on location and available settings, a cookie banner, privacy-choice tools, or browser settings can manage certain technologies.

Retention and safeguards

We keep information for as long as reasonably necessary for these purposes, including order fulfillment, transaction records, dispute resolution, fraud prevention, and legal compliance. Reasonable administrative, technical, and organizational protections are used. Nevertheless, no internet transmission or electronic-storage system is guaranteed completely secure.

Requests and choices

Your residence and applicable law determine whether you have rights of access, correction, deletion, portability, restriction, objection, consent withdrawal, or appeal of certain privacy decisions. Contact service@ovntty.com to request assistance. We may need to verify identity before acting. Promotional emails contain an unsubscribe link.

Children and international processing

The store is not aimed at children, and we do not knowingly gather children's personal information contrary to applicable law. Our company, customers, and service providers may operate across countries, so data can be processed outside your country. Appropriate transfer measures are used where the law requires them.

Independent providers and policy revisions

Shopify, payment processors, logistics providers, analytics tools, and other services may process information under their own privacy terms and legal duties. We may revise this policy for operational, technological, legal, or regulatory changes. The current version is published on this page.

Business record

Ovntty™ is owned and operated by Shanghai Wanguo Xinglian Trading Co., Ltd.. Website: ovntty.com. Product category: Shoes.

Business address: 1st Floor, Building 1, No. 2816 Yixian Road, Baoshan District, Shanghai. Customer support email: service@ovntty.com. Telephone: +86 13925637847. Customer service hours: Monday–Friday, 9:00 AM–6:00 PM PST.